Engagement Manager

Lausanne, Vaud   |   Full time

Are you ready for your next challenge?

Do you want to join a fast-growing technology company that is changing the status quo with Artificial Intelligence? Are you up to the challenge of guiding the executives of the world’s best brands through their AI adoption journey and deliver value at every level of these organizations? Are you someone who strives for excellence?

Then don't hesitate to get in touch with us and secure yourself a front seat into the future!

Your mission will be to accelerate our growth in Switzerland and internationally. You will be working alongside best-in-class ML engineers as well as business profiles who demonstrated extraordinary passion and achievements.


Our background

We are a consulting and product development company in the field of Artificial Intelligence. Our clients are among the largest Swiss and European companies, and we help them accelerate their Machine Learning adoption by identifying their highest-value opportunities, developing tailored AI/ML solutions and organizing educational workshops. We have completed projects in the Sports, Real Estate, Marketing, Robotics, Watchmaking, eCommerce, Energy, Retail, Fiduciary, Security, Healthcare, Food & Beverages, Pharmaceutical, Manufacturing, Insurance, and Financial industries. We develop state-of-the-art solutions in Computer Vision, Natural Language Processing, Time Series Modeling, Generative Models, Sound Signal Processing, Anomaly Detection, Predictive and Prescriptive Analytics, and more. We believe in the power of AI for good and do one philanthropic project every ten client projects: as an example, we are currently working with a major Swiss hospital in the field of neuroimaging.


You will be our clients’ first point of contact during an ongoing project and after. Your main responsibility ranges around business engagement activity, partnership management and project delivery. You will be helping them identify their opportunities and design the projects we will develop for them. For the project delivery, you will be supported by the engineering department while for business engagement activity, you will be supported by our sales team and will actively work on expanding our client base among the most important companies in Europe. You will report to our CTO and Head of Sales while working alongside Account Executives and ML Engineers.

You should be well organized and be prepared to work in a fast-paced and dynamic team environment. This work experience will allow you to gain 360 experience in a fast-growing startup.

What we offer

  • A position that enables YOU to have an impact on 1’000s of people

  • A position that has you challenged daily and enables you to have a steep learning curve

  • A welcoming team with a fun and dynamic spirit

  • To join a company with startup culture and that fills your work with purpose

  • Exciting and challenging projects applying state-of-the-art Machine Learning in diverse industries

  • Stimulating environment where you will be working on evaluating potential GANs architectures in the morning and meeting the executives of a world-leading company in the afternoon

  • Several monthly team events, including birthday’s celebrations, Paintball, team dinners, Go-Karting, BBQs, Escape Games, Hiking weekends, conferences & more

  • A fast-growth start-up environment and a team of top-notch passionate ML engineers and business profiles who have demonstrated extraordinary achievements

What you will do 

  • General:

    • Execute overall management responsibility around client implementation

    • Develop and manage relations with business lines at multiple levels of an organization

    • Monitor multiple concurrent informatics projects from start till end

    • Evaluate and execute client engagement business analysis

    • Identify and develop new product concepts

    • Develop and manage relations with key client stakeholders

    • Identify initial solution requirements through discovery sessions with clients

    • Direct estimation workshops to know the level of effort for proposed engagements

    • Assign tasks to team members

    • Interact with organization personnel related to client raised issues

    • Identify resources required for project completion

    • Engage project managers capable of handling projects independently

    • Identify and express prospective implementation risk and mitigations

    • Execute performance reviews and conduct resource management duties

    • Direct development of a technical and operational strategy

    • Collaborate with Solution Delivery Architects

  • Project Delivery:

    (more information to come)

  • Business Engagement:

    • Increase sales by developing existing clients

    • Identify potential ML use-cases and assess the value they would bring to our clients

    • Help in assessing the technical feasibility of ML solutions with recent scientific literature

    • Support the Account Executive with your client-specific knowledge with preparing presentations, pitches, qualification of your opportunities, etc. 

    • Understanding the client requirements and then customize the services as per their needs

    • Maintaining the relationship with all potential stakeholders

    • Navigate both external as well as internal stakeholders and politics

    • Data reporting to management and gathering market intelligence

Desired skills and experience

  • Proven experience as an Engagement Manager or Account Manager

  • Knowledge of market research, sales and negotiating principles

  • Proficient in MS Office; knowledge of CRM software (Salesforce) is a plus

  • Excellent communication/presentation skills and ability to build relationships

  • Organizational and time-management skills

  • Business acumen

  • Enthusiastic and passionate

  • Natural and effective rapport building skills

  • Team-working skills

  • Resourcefulness

  • Consultative selling capabilities

  • Commercial awareness

  • Self-starter that is punctual with a strong work ethic for constant self-improvement

  • MSc in Engineering or equivalent experience with a degree in business administration, sales, or marketing

  • Ability to cope with change in a fast-paced, deadline-driven environment

  • Native English and German and/or French speaker

  • Impeccable attention to details

Check our Instagram and LinkedIn to learn more about us & don’t hesitate to contact us if you have any questions.

If the idea of working as an Engagement Manager and honing your skills in multiple areas is attractive to you, - Place at the end of your motivation letter the secret word “Rocket” to confirm you read the whole job description. - don't wait for another second and apply right now!

We are looking forward to meeting you personally!

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